Privacy Policy
Privacy Policy 28/02/2023
AMI Massage Therapy
Our contact details
Name: Ami Lawes
Address: Main Road, Hoo, Rochester, Kent, ME3 9EY
Phone Number: 07761334160
E-mail: a.m.i.massagetherapy11@gmail.com
The type of personal information we collect
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details, email address, home address).
· Medical conditions (other medical conditions that could affect treatment).
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· To retain on our records in case of a medical emergency.
· We will only share information with a third party in a safeguarding situation, and professional support is needed.
· We also receive personal information indirectly from the following sources in the following scenarios:
· Word of mouth or networking.
We use the information that you have given us in order to:
· Contact you via social media
· Contact you via email marketing
· Contact you via messaging (if needed)
We may share this information with appropriately trained professionals if needed.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent.
You are able to remove your consent at any time. You can do this by contacting a.m.i.massagetherapy11@gmail.com
How we store your personal information
Your information is securely stored.
We keep personal details for 7 years from the date of your last treatment. We will then dispose of your information by professionally shredding all paper documents.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at a.m.i.massagetherapy11@gmail.com / 07761334160 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at a.m.i.massagetherapy11@gmail.com / 07761334160. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
